Book a Free Zoom Meeting

From First Home Buyers to seasoned Investors regardless of what you’re looking to do I can help you. 

During this meeting we will cover off on: 

1. Your short and long term plans 

2. How I can help you achieve them 

3. Estimate on borrowing power and loan repayments 

4. Any questions you may have 

360 Mortgage Solutions Logo
INTERNAL DISPUTE RESOLUTION (IDR)

Should you have a complaint we will do the best to resolve it via our INTERNAL DISPUTE RESOLUTON process.

Complaints can be made by contacting our Complaints Contact person – Maryanne Elliott

–          By email: maryanne@360mortgagesolutions.com.au

–          By written letter: 8/66 Commercial Drive Shailer Park QLD 4128

–          By telephone: 0412 862 811

–          In person: 8/66 Commercial Drive Shailer Park QLD 4128

We will endeavour to deal with your complaint as quickly as possible.

EXTERNAL DISPUTE RESOLUTION (EDR)

SPECIALIST FINANCE GROUP is a member of an independent external dispute resolution scheme, Australian Financial Complaints Authority (AFCA). If at any time, you feel your complaint remains unresolved or you wish AFCA to further investigate your complaint, you can contact 
AFCA as detailed below:

 

Australian Financial Complaints Authority

–           https://www.afca.org.au/make-a-complaint/

–       E:  info@afca.org.au  

–     Australian Financial Complaints Authority Limited

GPO Box 3, Melbourne, VIC 3001

 –     T: 1800 931 678

–      F: (03) 9613 6399